Entrepreneur | Angel Investor | Speaker

Sydney Wong – How happy is your customer?

“Your attention in marketing is the most expensive thing that you can ask for from your audience.”

I grew up in Victoria BC. I’m the first generation of my entire family born in Canada, or any first-world country for that matter. Growing up, I sold a lot of chocolates and cookies to raise funds for UNICEF and things like that at school. Fun fact: After my first year in University, I was qualified for zero jobs so I ended up selling knives. I once cut myself during a demonstration, which did not work out well.

After graduating from McGill, I did a Master’s in Paris at a school called ESEC in International Marketing. I came back to Montreal, worked in online marketing and web marketing since then. Those were booming industries back in 2009 when I started. I actually did my internship at Ogilvy and Mathers, which is one of the biggest advertising firms in the world. Technology was moving fast at the time and it was the only place where innovation was taking off like crazy.

That’s where my career started in fields like marketing automation and CRM. I began managing websites for Procter & Gamble in Montreal. I also worked at WebMD, where I did online marketing for 112 pharmaceutical clients – mainly newsletter and email marketing. After that, I worked as a consultant for marketing automation. That allowed me to travel a lot, and I even lived in Silicon Valley for a while. I met with friends there, and went to tech conferences. I was told that if I wanted to learn more about tech, this was the place to be. Luckily I was offered an opportunity from my friend and just